Join Authorized Support Centers

Become a LENSMAKE Authorized Support Center

Join our network of authorized support centers and provide professional eyewear services to LENSMAKE customers in your area. Earn revenue while delivering exceptional care and building customer loyalty.

What is an Authorized Support Center?

LENSMAKE Authorized Support Centers are independent optical businesses that provide professional services to our customers, including frame adjustments, repairs, lens replacements, and eye care consultations.

Support Center Benefits

Revenue Opportunities

  • Earn service fees for adjustments and repairs
  • Commission on lens replacements and upgrades
  • Referral bonuses for new customer acquisitions
  • Upsell opportunities for accessories and care products

Customer Traffic

  • Listed in our support center locator
  • Customer referrals from LENSMAKE
  • Increased foot traffic to your location
  • Opportunity to convert service customers to retail sales

Professional Support

  • Technical training on LENSMAKE products
  • Access to parts and repair materials
  • Warranty claim processing support
  • Marketing materials and signage
  • Dedicated support center hotline

Services Provided

As an authorized support center, you'll offer:

Frame Services

  • Frame adjustments and fittings
  • Nose pad replacements
  • Temple adjustments
  • Screw tightening and repairs
  • Frame cleaning and maintenance

Lens Services

  • Lens cleaning and polishing
  • Prescription verification
  • Lens replacement coordination
  • Coating repairs (when possible)

Customer Assistance

  • Product education and care instructions
  • Warranty claim assistance
  • Style consultations
  • Accessory recommendations

Qualification Requirements

To become an authorized support center, you must:

  • Be a licensed optical business or optometry practice
  • Have trained staff capable of performing eyewear services
  • Maintain professional liability insurance
  • Have appropriate tools and equipment
  • Commit to LENSMAKE service standards
  • Maintain a clean, professional environment

Compensation Structure

Service Fees

Earn $10-$25 per service visit for adjustments and minor repairs (paid by LENSMAKE for warranty work, or by customer for non-warranty services).

Lens Replacement Commission

Earn 20% commission on lens replacement orders processed through your center.

Referral Bonuses

Earn $25 for each new customer you refer who makes a purchase.

Training & Certification

All support center staff will receive:

  • Online product training modules
  • Service procedure guidelines
  • Customer service best practices
  • Warranty and claims processing training
  • Official LENSMAKE certification

Marketing Support

We'll help promote your support center with:

  • Listing in our online support center locator
  • Window decals and in-store signage
  • Digital marketing materials
  • Customer email notifications about nearby centers

Application Process

  1. Submit Application: Complete the support center application
  2. Qualification Review: We'll verify your credentials and capabilities
  3. Agreement: Sign the authorized support center agreement
  4. Training: Complete required training and certification
  5. Setup: Receive materials, signage, and system access
  6. Launch: Begin serving LENSMAKE customers

Join Our Network

Become part of the LENSMAKE support network and grow your business while providing valuable services to customers in your community.

Support Center Relations: support@lensmake.com
Phone: +1 (224) 541-4310